Use Case
AI Agent for Clinics & Practices
Omago answers patient questions and books appointments overnight, so you never lose an enquiry to voicemail again.
The problem
Sound familiar?
After-hours patient enquiries
Patients search for symptoms and clinics at night. By morning, they’ve already booked somewhere else.
Reception overwhelmed during hours
Your front desk is answering the same questions — “Do you take my insurance?” “What’s available this week?” — instead of focusing on patients in the room.
Intake info collected too late
New patient details are gathered at check-in, causing delays. Omago captures them during the first conversation.
The solution
How Omago handles it
Do you have any appointments available this week?
Yes — we have openings on Wednesday at 2pm and Friday at 10am. Would either work for you?
Do you accept Bupa insurance?
Yes, we accept Bupa, AIA, and most major providers. Would you like to book a consultation?
I need to see a dentist urgently. Are you open tomorrow?
We’re open tomorrow from 9am. I can book you in for an emergency slot at 9:30am. Shall I confirm?
Setup
Live in under 10 minutes
1
Add your services, accepted insurance, hours, and common patient questions
2
Connect your website widget or WhatsApp
3
Omago starts answering patient enquiries and booking appointments